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SIAM Foundation Certification Benefits
Enrolled
While SIAM itself is not a new methodology, what is new is the emerging recognition that SIAM is critical for supporting the timely delivery of value in a multi-supplier ecosystem. There are plenty of benefits of SIAM processes for both organizations and individuals.
If you’re someone in the Service Management industry and planning to take a certification course, here’s why you should consider taking the SIAM Foundation course:
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Better Job Prospects
Getting a certification for a recognized course can help you boost your career and bring lots of great opportunities. The SIAM Foundation certification helps you demonstrate your expertise and knowledge in the service integration and management industry with both theoretical and practical knowledge about business transforming processes.
Candidates are able to identify potential improvements during the Information Technology Infrastructure Library (ITIL) courses, and workshops such as SIAM Foundation and Professional courses. SIAM certified professionals can significantly contribute to service delivery and improvement initiatives.
Additionally, you can apply to higher management positions if you are a SIAM certified professional and get higher-paying job opportunities.
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Build Strong Employee-Customer Relationship
Customer value is one of the eminent factors that play a vital role in determining the success of an organization. By taking a SIAM Foundation course, you will be able to streamline service delivery workflow and provide better value to end-users.
Delivering service successfully depends highly on the service personnel involved in the process and whether or not they have the appropriate skills, experience, and competencies to ensure a timely and smooth workflow. SIAM Foundation plays an essential role in empowering professionals in the service management industry.
Candidates who take this course get introduced to the real-life, practical SIAM processes that can be created and integrated into their organizations to ensure better delivery services. They have the edge over their peers and understand customers on a much strategic and personal level, which enables them to play a managerial role and apply for significantly higher positions.
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Enhanced Creativity With Out of The Box Ideas
The SIAM Foundation course prompts candidates to think of out of the box ideas and innovative solutions for service management issues. It allows professionals to think about the end-user needs and focus on delivering quality service on time, instead of getting involved in minuscule technical details.
By attaining a SIAM Foundation certificate, you open the door to new career opportunities and amp up your creative skills. You learn things with a much better and higher perspective where you focus on your customers and user experience.
You can bring change to your organization and build a proactive culture instead of a reactive culture. SIAM is a useful training course that helps in both personal and professional aspects, considering the benefits it gives.
SIAM Foundation Certification
Key Features







Who All Can Attend This SIAM Foundation?
The following all roles/designations can attend this coursePrerequisites To Take SIAM Foundation Certification
There are no eligibility criteria for attending [course] training. However, it is recommended to have basic knowledge and understanding of Scrum.

- Upskill or reskill your teams
- Immersive Learning Experiences
- Private cohorts available
- Advanced Learner Analytics
- Skills assessment & benchmarking
- Platform integration capabilities
- Dedicated Success Managers

- Upskill or reskill your teams
- Immersive Learning Experiences
- Private cohorts available
- Advanced Learner Analytics

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As a one-stop training service provider, we strive to be versatile and scalable to the needs of our clients with vast experience in the industry. Our hands-on approach is the most effective way to ensure the quality of our services. We work with a large number of companies who extensively appreciate the high-quality work delivered by us and the top-notch training we provide.


Skills Focused
- Overview of software testing and its importance in the software development life cycle (SDLC)
- Role of the tester and key principles of software testing
- Software testing objectives, strategies, and challenges
- Understanding different SDLC models (Waterfall, Agile, etc.)
- The role of testing in each phase of the SDLC
- Integration of testing activities with development activities
- Black-box testing techniques (Equivalence Partitioning, Boundary Value Analysis, etc.)
- White-box testing techniques (Statement Coverage, Branch Coverage, etc.)
- Understanding different levels of testing (Unit testing, Integration testing, System testing, Acceptance testing, etc.)
- Test planning process and activities
- Test strategy, test plan, and test case documentation
- Test estimation, test effort, and resource allocation
- Test environment setup and execution
- Defect management process (Defect lifecycle, Defect logging, Defect tracking, etc.)
- Defect reporting and defect metrics
- Introduction to test automation and its benefits
- Test automation framework and tools (Selenium, Appium, etc.)
- Designing and executing automated test scripts
- Introduction to performance testing and its objectives
- Performance testing tools (LoadRunner, JMeter, etc.)
- Test planning, execution, and analysis of performance tests
- Overview of security testing and its importance
- Common security testing techniques (Penetration testing, Vulnerability scanning, etc.)
- Security testing tools and best practices
- Introduction to mobile app testing and its challenges
- Testing mobile apps on different platforms (Android, iOS, etc.)
- Mobile app testing techniques and tools
- Exploring emerging trends in software testing (Artificial Intelligence in testing, Robotic Process Automation, etc.)
- Test environments and tools for emerging technologies
- Future prospects and career opportunities in software testing
Career Path
Certification Process


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