VeriSM Foundation Training Certification Cost
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VeriSM Foundation Course Overview
Key Features







Who All Can Attend This VeriSM Foundation Course?
The VeriSM Foundation course is a perfect fit for professionals seeking to modernize their service management skills in today’s digital world.Prerequisites To Take VeriSM Foundation Training
The VeriSM Foundation course requires no specific prerequisites. A basic understanding of the service industry and technology can be advantageous.

- Upskill or reskill your teams
- Immersive Learning Experiences
- Private cohorts available
- Advanced Learner Analytics
- Skills assessment & benchmarking
- Platform integration capabilities
- Dedicated Success Managers

- Upskill or reskill your teams
- Immersive Learning Experiences
- Private cohorts available
- Advanced Learner Analytics

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The VeriSM Foundation course equips professionals with adaptable service management skills essential for the digital age. Participants gain a comprehensive, integrative approach, ensuring service excellence across diverse technological environments. The VeriSM Foundation certification enhances professional credibility, opening doors to advanced career opportunities. Organizations benefit from improved efficiency and innovation in service delivery. The VeriSM Foundation training fosters a customer-centric focus, driving enhanced client satisfaction and loyalty. It also offers global networking opportunities, connecting professionals to a community of global experts.


Skills Focused
- Understanding VeriSM™ key concepts
- Service management principles
- The VeriSM™ model and its components
- Service culture and structure
- Role of technology and digital transformation
- Organizational governance and service improvement
- Organizational change management
- Human resource development and team collaboration
- Communication in service management
- The management mesh
- Resources, environment, and emerging technologies
- Service management principles
- Agile, DevOps, Lean, SIAM (Service Integration and Management)
- How these practices integrate within the VeriSM™ model
- Automation, Artificial Intelligence (AI)
- Virtualization, Cloud Computing
- How technology impacts service management
- Implementing the VeriSM™ model
- Case studies and real-life applications
- Creating and enhancing a service management approach
Career Path
Certification Process





