VeriSM Foundation Training Target Audience

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Course Overview

VeriSM Foundation Course Overview

The VeriSM Foundation course is a gateway to contemporary service management, offering insights tailored for the digital age. This comprehensive program unveils a versatile management model designed to navigate the complexities of today's tech-centric business environment. Participants delve into a curriculum that meticulously integrates various management methodologies, ensuring a well-rounded, adaptable approach to service management. Individuals emerge with an enriched understanding of how to align organizational goals with service management principles, ensuring optimized, value-centric service delivery. The VeriSM Foundation certification training equips learners with tools to enhance efficiency, innovate, and adapt to the ever-evolving technological landscape. Central to VeriSM is its focus on the integration of cutting-edge technologies and methodologies to achieve business excellence. Learners walk away with a holistic perspective of service management, adept at weaving through the intricacies of technology to deliver unparalleled value to organizations and their customers. It’s not just a course; it's an enabler of transformation, driving efficiency and innovation in every service management endeavor.

Key Features

Earn 2 ECTS credits
Get the training from the highly qualified accredited trainers of EXIN
In-depth case studies provide real-world application insights
Globally recognized certification, enhancing career growth opportunities
Flexible learning modes catering to diverse professional needs
Continuous support, resources for ongoing skill enhancement, learning
Practical insights, real-world applications for immediate implementation

Who All Can Attend This VeriSM Foundation Course?

The VeriSM Foundation course is a perfect fit for professionals seeking to modernize their service management skills in today’s digital world.
Service Managers
IT Professionals
Business Analysts
Project Managers
Team Leaders
Consultants
Digital Transformation Leads
Operational Heads
Service Managers
IT Professionals
Business Analysts
Project Managers
Team Leaders
Consultants
Digital Transformation Leads
Operational Heads
Prerequisites To Take VeriSM Foundation Training

The VeriSM Foundation course requires no specific prerequisites. A basic understanding of the service industry and technology can be advantageous.

Training Options
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Learn in instructor-led live sessions
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Why VeriSM Foundation Training ?

The VeriSM Foundation course equips professionals with adaptable service management skills essential for the digital age. Participants gain a comprehensive, integrative approach, ensuring service excellence across diverse technological environments. The VeriSM Foundation certification enhances professional credibility, opening doors to advanced career opportunities. Organizations benefit from improved efficiency and innovation in service delivery. The VeriSM Foundation training fosters a customer-centric focus, driving enhanced client satisfaction and loyalty. It also offers global networking opportunities, connecting professionals to a community of global experts.

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100%
Job Assistance
99%
Success Rate
500+
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Skills Focused
Syllabus
VeriSM Foundation Training Syllabus
  • Understanding VeriSM™ key concepts
  • Service management principles
  • The VeriSM™ model and its components
  • Service culture and structure
  • Role of technology and digital transformation
  • Organizational governance and service improvement
  • Organizational change management
  • Human resource development and team collaboration
  • Communication in service management
  • The management mesh
  • Resources, environment, and emerging technologies
  • Service management principles
  • Agile, DevOps, Lean, SIAM (Service Integration and Management)
  • How these practices integrate within the VeriSM™ model
  • Automation, Artificial Intelligence (AI)
  • Virtualization, Cloud Computing
  • How technology impacts service management
  • Implementing the VeriSM™ model
  • Case studies and real-life applications
  • Creating and enhancing a service management approach
Career Path
Service Manager
IT Manager
Business Analyst
Digital Transformation Specialist
Operations Manager
Service Integration Consultant
Customer Service Strategist
Process Improvement Specialist
Certification Process
01
Choose an accredited training provider offering the VeriSM™ Foundation course.
02
Sign up for the course either online or in-person, depending on the available options.
03
Attend training sessions to cover the syllabus, including key concepts, principles, and practices of VeriSM™.
04
Participate in interactive sessions, practical exercises, case studies, and group discussions to deepen understanding.
05
Sit for the closed book exam, which typically consists of 40 multiple-choice questions to be completed within a 60 min duration of time.
06
Secure a minimum of 65% pass marks and receive the VeriSM™ Foundation certification as a digital certificate or hard copy.
Achieve the next big milestone in your career
in just a few simple steps
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