VeriSM Foundation certification focuses on the outcomes and values of the enterprise’s objectives. You will learn to apply emerging technologies and progressive management techniques to satisfy your customers. The certification sets the context for service management in the digital era. Understand your eligibility criteria to appear for the VeriSM Foundation Certification exam and get certified to gain knowledge of a holistic service management approach.
Who is eligible to take this certification?
The following individuals are eligible to take the Foundation level exam:
- A manager who wants to leverage innovative management practices
- Service managers who need to understand how service delivery change with new customers
- Management executives who are responsible for effective service delivery
- Information technology professionals who need to understand the role of management in technology.
You are advised to take courses as the training is conducted by industry experts who will help you to assimilate the subject easily. The course can also be taken in self-study mode.
Other Certification requirements
For the foundation level, you should have knowledge of
- Service organization: Concepts of organizational culture and context, the digital transformation of the organization.
- Service culture: Concepts of service culture.
- Organization structure: Concepts on organization structure and challenges in service management
- Innovative practices: Innovative technology knowledge of cloud, automation, etc.
- Progressive practices: Concepts and knowledge of progressive practices like DevOps, Agile
- VeriSM model: Concept and adaptation of the model
The prerequisites to take the certification exam
There is no prerequisite to appear for the VeriSM Foundation certification exam and the course. The certification is suitable for individuals who aspire to step into the Service Management world and professionals who are already working in Service Management Environment.
Mandatory training and prior work experience
There is no mandatory training needed to take the VeriSM Foundation certification exam. However, a minimum of two years of IT industry experience is recommended.
