+1,200 Enrolled
100% Placement Support
All Included Practice Orgs
Lifetime Study Material Access
Live Classes & Labs Training Format
25+ Training Hours
2026 Edition
Gain real-world, job-ready expertise through 30 hours of live interactive training, 5 progressive hands-on POCs, and a complete capstone project designed to master Salesforce Marketing Cloud Next.
Course Description
what will you get
Build five hands-on proofs of concept and a complete real-world capstone project covering the entire marketing lifecycle from data ingestion to campaign optimization.
Master data streams, connectors, DLOs/DMOs, identity resolution, unified individual profiles, segmentation, and activation using Data Cloud and core CRM.
Leverage Agentforce Studio, agent templates, topics, actions, and instructions to enable AI-assisted content creation, audience definition, and autonomous campaign execution.
Implement native RCS, rich cards, carousels, interactive suggestions, sender identity, and WhatsApp capabilities for modern customer engagement.
Master Salesforce Marketing Cloud Next through interactive, hands-on training that combines Data Cloud fundamentals, Agentforce AI automation, multi-channel messaging with RCS, and performance intelligence across five working POCs and an end-to-end capstone project.
Einstein Intelligence: Send Time Optimization, engagement scoring, engagement frequency, AI-assisted segmentation, and predictive intelligence.
Agentic Marketing: Business brief to campaign, AI-assisted content and audience creation, and campaign decision support.
Agentforce: Agent concepts and architecture, topics, actions, instructions, and marketing use cases.
Agentforce Studio & Agents: Studio Builder, configuration, templates, testing, observability, Campaign Creation agents, and Account Nurturing agents.
POC Phase 3: Take a business brief and show how AI supports Audience Definition > Content Creation > Campaign Execution.
RCS & Messaging: Native RCS, rich cards, interactive suggestions, sender identity, recent messaging, and WhatsApp capabilities.
Audience, Content & Campaigns: Signup flows, actionable targeting, content variants, personalization, AI-assisted automation, and collaboration.
Agentic & Business Ops: Agent templates, campaign assistance, account nurturing, Business Unit, and content-sharing considerations.
Future Awareness: Upcoming and preview capabilities, clearly separated from generally available features.
POC Capstone: Customer Data > Audience > Consent > Content > Campaign > AI/Agents > Messaging > Measurement > Optimization.
Follow these simple steps to earn your professional certification and validate your expertise.
No prior Salesforce Marketing Cloud experience is needed. Learners only require basic computer literacy, standard internet proficiency, and a fundamental understanding of digital workflows alongside a commitment to hands-on project implementation.
This course is designed for Salesforce Professionals, IT Professionals, Marketing Cloud Developers, Campaign Managers, CRM Professionals, Data Engineers, Administrators, and Fresh Graduates looking to build job-oriented skills in next-generation marketing automation, with zero prior experience required.
COMMON QUESTIONS
There are no prerequisites. You do not need prior Marketing Cloud experience; you only need basic computer and internet knowledge and a willingness to learn hands-on.
It is designed for Salesforce Professionals, IT Professionals, Marketing Cloud Developers, Campaign Managers, CRM Professionals, Data Engineers, Administrators, and Fresh Graduates.
Yes, fresh graduates can join. The curriculum is beginner-friendly and starts from core fundamentals before progressing to advanced concepts.
Yes, it is practical, job-oriented, and directly applicable to real-world Salesforce marketing projects.
No prior coding background is required; the training covers everything from CRM and Data Cloud basics through guided configuration activities.
Skills Covered
Data Cloud & Data Ingestion: Data Streams, Bundles, Connectors, DLOs, DMOs, and Data Mapping.
Audience Intelligence: Identity Resolution, Unified Individual Profiles, Profile Explorer, Segmentation, and Activation.
Journey Automation: Marketing Flows, Triggers, Decisioning, Path Experiments, and Random Splits.
Consent & Governance: Contact Point Consent, enforcement, double opt-in, and preference management.
Content & Personalization: Dynamic content, merge fields, templates, landing pages, and web tracking.
Next-Gen Messaging: Native RCS, rich cards, carousels, sender identity, and WhatsApp capabilities.
AI & Agentforce: Einstein Intelligence, Agentforce Studio, Topics, Actions, and autonomous agent creation.
Intelligence & Optimization: Calculated Insights, KPI tracking, outcome measurement, and conversion optimization.
FOR Salesforce Marketing Cloud Developer
for Salesforce Marketing Cloud Developer
Acquire job-ready Salesforce Marketing Cloud Next expertise through hands-on configuration, live expert instruction, and five real-world proofs of concept plus an end-to-end capstone project. You will master Data Cloud, Agentforce AI, dynamic journeys, and next-generation messaging like RCS, all backed by comprehensive study materials, one-on-one mentorship, and career enablement support including resume, LinkedIn, and interview preparation.
Hands-on, Real-World Learning: Engage in configuration activities, live demonstrations, and real-world use cases in every phase rather than slide-based lectures.
Portfolio-Ready Proof of Concepts: Build 5 progressive, working POCs and complete an end-to-end capstone project to prove your skills.
Job-Oriented Expertise: Gain practical, directly applicable skills required to design, implement, and contribute to real enterprise Salesforce marketing implementations.
Live Industry Mentorship: Learn directly from certified industry professionals with real-world Salesforce experience, complemented by one-on-one mentoring and dedicated doubt-clearing sessions.
CERTIFICATION
After finishing Nevolearn's Salesforce Marketing Cloud Next course, you'll earn an industry-recognized professional certificate. This certificate is designed for sharing on LinkedIn, allowing you to highlight your accomplishments and share your new skills with your network.
Validating your expertise with a professional certification helps you stand out in the job market and provides tangible proof of your commitment to continuous learning and professional growth.
TESTIMONIALS
Welcome to the most comprehensive Salesforce Data Cloud Training and Salesforce Agentforce Training designed to help you master modern data unification and AI-driven automation. Through our specialized SFMC Next Training, professionals will learn to harness the full power of the Salesforce Marketing Cloud combined with Data Cloud and Agentforce. This program prepares you for your Salesforce Data Cloud Certification while giving you deep expertise in Salesforce AI and Salesforce CRM integrations.
Our hands-on syllabus dives deeply into Data Ingestion from multiple sources (CSV, CRM, API, Connectors) and advanced Identity Resolution rules. You will learn to build a true Unified Customer Profile and implement powerful Data Cloud Segmentation to drive targeted marketing campaigns. We cover essential analytics tools, including Calculated Insights and Streaming Insights, allowing you to trigger precise Data Actions and seamless Marketing Cloud Integration. Unlock the future of Salesforce Automation by building intelligent AI Agents.
Our Agentforce modules will teach you how to navigate the Agent Builder, set up instructions and guardrails, and utilize Prompt Templates effectively. You will also explore Salesforce API integrations and master SQL in Data Cloud for advanced data processing and real-time operations. Achieve a complete Customer 360 view and implement a Real-Time Personalization use case through our industry-specific Salesforce Live Projects spanning Retail, Banking, Healthcare, Travel, and Real Estate. With extensive Salesforce Hands-on Training, all practice orgs included, and expert trainers, Nevolearn ensures you are fully equipped to build AI agents, unify data, and deliver exceptional experiences using SFMC Next. Enroll today to secure your limited seat and gain 100% placement support!
