Course Description
QUICK FACTS
Content:
Understanding how SFMC stores and relates information is critical for successful campaigns.
Data Extensions (DE): Creating Standard, Filtered, and Random DEs and defining Primary Keys.
Attribute Groups: Using Data Designer to link disparate data extensions to the Contact Key.
Contact Management: Handling Contact Deletion processes and understanding the "All Subscribers" list vs. Contact Builder.
Data Relationships: Defining one-to-one, one-to-many, and many-to-many relationships.
The creative engine of the platform where the actual customer experience is built.
Template Design: Creating responsive layouts using Drag-and-Drop tools or custom HTML/CSS.
Dynamic Content: Building "Rules" to show different images or text based on a subscriber's attributes (e.g., Gender, Location).
Enhanced Content Blocks: Utilizing Einstein Content Selection for AI-driven image optimization.
Brand Tags: Organizing assets for cross-channel use in Email, SMS, and CloudPages.
The core of SFMC, focusing on the execution of high-volume email marketing.
Send Flow: Mastering the guided send, user-initiated sends, and triggered sends.
Deliverability: Understanding the Sender Authentication Package (SAP), Private IPs, and DKIM/SPF settings.
Testing Tools: Using Subscriber Preview, Test Sends, and Litmus integrations to check rendering.
Approval Workflows: Setting up logic-based workflows for team content reviews.
This is where 1-to-1 marketing happens by automating the customer lifecycle.
Entry Sources: Triggering journeys via Data Extensions, API Events, or CloudPages.
Flow Control: Implementing Decision Splits (if/then logic), Engagement Splits (did they click?), and Random Splits.
Multi-Channel Activities: Integrating SMS, Push Notifications, and Site Retargeting within a single flow.
Exit & Goals: Setting conversion goals to measure journey effectiveness.
CAREER GROWTH
Climb the ladder of success with structured role progression.
The most effective project-based immersive learning experience The most effective project-based immersive learning experience The most effective project-based immersive learning experience
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